More about Data and HR

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Another article about recruitment, data and HR, this time at Google:

How Google became such a great place to work

The Google HR department - or People Operations (POPS for short) - collects and analyses data about employee behaviour and job satisfaction, everything from optimal lunch queue size to the shape of tables in the cafeteria (long narrow tables encourage people who don't know each other to talk together). Analysis of data has reduced the number of interviews that candidates are put through to an optimal 4 and it's raised the profile and quality of middle managers because it's demonstrated where they add value.

Google may have lots of money and its HR department may not be typical, but much of what it does in the end saves money. Improving maternity and paternity benefits meant fewer staff leaving and in the end reduced recruitment costs.

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